Community

Community Guidelines

Last updated: October 13, 2026

The Transfer Portal is a dating platform for emotionally ready single adults who are serious about finding meaningful relationships. These Community Guidelines outline the conduct we expect from all members to maintain a safe, respectful, and authentic community.

By using The Transfer Portal, you agree to follow these guidelines. If you violate them, we may warn you, temporarily restrict your account, or remove you from the platform permanently.

1. Eligibility

The Transfer Portal is for adults who meet these criteria:

  • You must be at least 18 years of age
  • You must be single and looking for a relationship
  • You must not be a registered sex offender in any jurisdiction
  • You must not have been previously banned from the Service

Misrepresenting your eligibility is a violation of these guidelines and our Terms of Service.

2. Be Authentic

Use your real name and provide accurate information about yourself. Upload recent photos that clearly show your face. Misrepresenting yourself undermines trust in the community and may result in account removal.

Photo Verification

We offer a pose-based photo verification system to help confirm that the person in your profile photos matches the person using the account. Completing photo verification is a trust-building tool that helps other members feel confident connecting with you.

Prohibited

  • Impersonating any person or entity or misrepresenting your identity, affiliation, or age
  • Using photos of other people, celebrities, or fictional characters
  • Creating multiple accounts
  • Creating or using a false identity for the purpose of deceiving others

3. Be Respectful

Treat all members with dignity and respect. Respect the boundaries and preferences of others. Accept that not every interaction will lead to a connection, and handle rejection gracefully.

Expected Conduct

  • Communicate respectfully with all members
  • Accept a no with grace
  • Respect others' boundaries and pace preferences
  • Be patient with members at different stages of healing and rebuilding

Prohibited

  • Harassing, threatening, intimidating, stalking, or abusing any other member
  • Discriminatory behavior based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic
  • Abusive, profane, vulgar, or threatening language
  • Mocking or shaming others for their divorce, parenting situation, or relationship readiness

4. Safety and Interactions

The Transfer Portal does not conduct criminal background checks on its members. You are solely responsible for taking appropriate precautions when interacting with other members, both online and in person.

Safety Practices

  • Report suspicious behavior or inappropriate conduct immediately
  • Do not share sensitive financial information, such as bank account numbers or credit card details, with other members
  • Be cautious when sharing personal information such as your home address or workplace
  • Meet in public places for your first several dates
  • Tell a friend or family member about your plans, including where you are going and who you are meeting
  • Trust your instincts and leave if you feel uncomfortable

Prohibited

  • Attempting to scam, exploit, or manipulate other members
  • Using the Service to solicit money, goods, or services
  • Sending spam, chain letters, or unsolicited promotional materials

5. Prohibited Content

All content you submit to The Transfer Portal must comply with these standards.

Profile Photos

Profile photos must not contain:

  • Nudity or sexually explicit material
  • Violence or graphic content
  • Photos of minors (do not upload photos that prominently feature children, whether alone or with you)
  • Contact information (phone numbers, email addresses, social media handles, or website URLs)
  • Business logos, advertisements, or promotional material

Bio and Messages

Your bio, prompts, and messages must not contain:

  • Defamatory, obscene, hateful, or otherwise objectionable content
  • Direct contact information, including email addresses, phone numbers, or social media handles
  • Overt solicitation for sexual activity
  • References to illegal activities or drug use
  • Business, political, or religious advertisements or solicitations
  • Hate speech or discriminatory language targeting any group
  • Threatening, intimidating, or violent language

6. Zero Tolerance Behaviors

The Transfer Portal maintains a zero tolerance policy for the following behaviors, which will result in immediate account termination:

  • Sexual harassment: Unwanted sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature
  • Non-consensual images: Sharing or threatening to share intimate or sexual images of another person without their consent
  • Violence and threats: Threatening or encouraging violence against any individual or group
  • Exploitation: Attempting to exploit, manipulate, or scam other members, including financial exploitation
  • Hate speech: Content or behavior that promotes hatred or discrimination against individuals or groups based on protected characteristics
  • Interactions with minors: Any attempt to contact or engage with individuals under the age of 18 through the Service
  • Illegal activity: Using the Service for any illegal purpose or in violation of any applicable law or regulation

7. Reporting and Blocking

You can report or block other members at any time through the App. Reports are reviewed by our moderation team and may result in warnings, temporary suspensions, or permanent bans depending on the severity of the violation.

How to Report

  • Tap the menu on a profile or in a conversation
  • Select Report
  • Choose the reason and provide details
  • Your report is anonymous and will be reviewed by our Trust and Safety team

We take all reports seriously and will investigate promptly. Abusing the reporting feature to make false or malicious reports is a violation of these guidelines.

8. Not a Crisis or Counseling Service

The Transfer Portal is a dating platform. It is not a substitute for professional counseling, therapy, or mental health treatment. We do not provide medical or psychological advice.

Emotional Readiness Assessment

The Transfer Portal includes an emotional readiness assessment feature designed to help members reflect on their preparedness for a new relationship. This feature is provided for informational and self-reflection purposes only. It is not a clinical assessment, diagnosis, or treatment.

If You Are in Crisis

If you are experiencing a mental health crisis, please contact a qualified professional or crisis service immediately:

  • National Suicide Prevention Lifeline: Call or text 988
  • Crisis Text Line: Text HOME to 741741
  • Emergency Services: Call 911 for immediate assistance

You should consult a qualified mental health professional for guidance on your emotional readiness to date, healing from divorce, or any other mental health concern.

9. Enforcement and Moderation

We use a combination of automated systems and human review to moderate content and enforce these guidelines. Violations may result in:

  • Warning: For a minor or first violation, we may warn you
  • Content removal: We may remove specific content that violates our guidelines
  • Temporary suspension: We may temporarily restrict your account access
  • Permanent ban: For severe or repeated violations, we will remove you from the platform permanently

Right to Appeal

If we take a moderation action against your account or content, you have the right to appeal that decision. You can submit an appeal through the App (Settings > Appeal) or by contacting support@thetransferportalapp.com. We will acknowledge your appeal within 48 hours and provide a response within 14 days.

We publish an annual Transparency Report detailing our content moderation activities, including the number of reports received, actions taken, and appeals processed.

10. Contact Us

If you have questions about these Community Guidelines or need to report a safety concern, please contact us: