Last updated: February 1, 2026
By accessing or using The Transfer Portal ("the App," "the Service," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and The Transfer Portal.
If you do not agree to these Terms, you may not access or use the Service. We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms in the App or by sending you a notification. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
Please also review our Privacy Policy, which describes how we collect, use, and share your information.
To use The Transfer Portal, you must:
By using the Service, you represent and warrant that you meet all of these eligibility requirements. We reserve the right to verify your eligibility and refuse service at our discretion.
To use the Service, you must create an account. You may register using your email address or by signing in through a supported third-party provider such as Google, Apple, or Facebook. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account credentials.
Each person may only maintain one active account on The Transfer Portal. Creating multiple accounts is a violation of these Terms and may result in the suspension or termination of all associated accounts.
You may delete your account at any time through the Settings page in the App. Upon deletion, your profile will be removed from the Service. Please note that some information may be retained as described in our Privacy Policy, including data required for legal or regulatory compliance.
The Transfer Portal is a dating platform designed for divorced and separated singles who are serious about finding meaningful relationships. The Service is intended for personal, non-commercial use only. You may not use the Service for advertising, solicitation, or any commercial purpose without our prior written consent.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes. This license does not include the right to sublicense, modify, distribute, sell, or create derivative works based on the Service or its content.
The Transfer Portal includes an emotional readiness assessment feature designed to help users reflect on their preparedness for a new relationship. This feature is provided for informational and self-reflection purposes only. It is not a substitute for professional counseling, therapy, or mental health treatment. We do not provide medical or psychological advice, and you should consult a qualified professional for such guidance.
The Service uses location data to show you potential matches in your area. By using the Service, you consent to the collection and use of your location information as described in our Privacy Policy. You can manage location permissions through your device settings, though disabling location services may limit the functionality of the App.
The Transfer Portal provides messaging and communication features to help users connect. You are solely responsible for the content of your communications with other users. We do not monitor or pre-screen messages, but we reserve the right to review and remove content that violates these Terms or our Community Guidelines.
You agree not to:
Use your real name and provide accurate information about yourself. Upload recent photos that clearly show your face. Complete our photo verification process to build trust with other users. Misrepresenting yourself undermines the community and may result in account removal.
Treat all users with dignity and respect. Respect the boundaries and preferences of others. Accept that not every interaction will lead to a connection, and handle rejection gracefully. Discriminatory behavior based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic will not be tolerated.
Report any suspicious or inappropriate behavior to our team. Do not share sensitive financial information, such as bank account numbers or credit card details, with other users. Be cautious when sharing personal information such as your home address or workplace. Review our safety tips before meeting someone in person.
The Transfer Portal maintains a zero tolerance policy for the following behaviors, which will result in immediate account termination:
You retain ownership of any content you submit, post, or display on or through the Service ("Your Content"). By submitting Your Content, you grant The Transfer Portal a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, and distribute Your Content in connection with operating and promoting the Service. This license continues until your content is deleted from the Service, except that content shared with other users may remain visible to them after deletion.
All content you submit must comply with these standards:
We reserve the right to remove any content that violates these standards or is otherwise objectionable, at our sole discretion and without prior notice.
The Service, including its design, features, content, trademarks, logos, and all related intellectual property, is owned by The Transfer Portal and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent.
If you provide us with feedback, suggestions, or ideas about the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation to you. You acknowledge that Feedback is not confidential and that we are free to use it for any purpose.
The Transfer Portal offers a set of free features that allow you to create a profile, browse potential matches, and use basic functionality. Some features require a paid subscription to access.
We offer premium subscription tiers, including Premium and Premium Plus, which provide access to enhanced features such as unlimited likes, advanced filters, priority visibility, and more. Details of each subscription tier, including pricing and included features, are available within the App.
All payments are processed through the Apple App Store or Google Play Store, depending on your device platform. By purchasing a subscription, you agree to the payment terms and conditions of the applicable app store. We do not directly collect or store your payment information.
Subscriptions automatically renew at the end of each billing period (weekly, monthly, or annually, depending on your selected plan) unless you cancel before the renewal date. The renewal charge will be applied to your payment method on file with the applicable app store within 24 hours prior to the end of the current billing period.
You may cancel your subscription at any time through your device's app store settings. Cancellation takes effect at the end of the current billing period, and you will continue to have access to premium features until that time. Canceling does not entitle you to a refund for the current billing period.
We reserve the right to change subscription pricing at any time. Price changes will take effect at the start of your next billing period following notice of the change. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.
Refund requests are handled by the Apple App Store or Google Play Store in accordance with their respective refund policies. We generally do not offer refunds for partial subscription periods or unused features. Exceptions may apply where required by applicable law.
The Service may offer virtual items such as boosts, super likes, or other premium features ("Virtual Items"). Virtual Items have no monetary value and cannot be redeemed for cash, refunded, or transferred to other users or accounts. Virtual Items are a limited license, not a purchase of property, and may be modified or removed at our discretion.
Premium features and Virtual Items may vary by region, device, or subscription tier. We reserve the right to modify, suspend, or discontinue any feature at any time without prior notice. We will make reasonable efforts to notify users of significant changes to premium features.
Explore Mode is a premium feature that allows you to expand your search radius up to 150 miles or browse singles in nearby cities when you have exhausted local matches. Explore Mode availability and functionality may vary based on your subscription tier and location. Matches made through Explore Mode are subject to the same Terms and Community Guidelines as all other matches.
The Transfer Portal does not conduct criminal background checks on its users. We do not verify the criminal history, identity, or background of users beyond the verification features described below. You are solely responsible for taking appropriate precautions when interacting with other users, both online and in person.
We offer a pose-based photo verification system designed to help confirm that the person in a user's profile photos matches the person using the account. Photo verification is an optional trust-building tool and is not a guarantee of identity. Verified badges indicate that a user has completed the verification process, not that the user has been background-checked or vetted in any other way.
We may offer optional ID verification to provide an additional layer of trust. If available, ID verification allows users to submit a government-issued identification document for review. ID verification is voluntary and is intended to supplement, not replace, your own judgment and safety precautions.
You can report or block other users at any time through the App. Reports are reviewed by our team and may result in warnings, temporary suspensions, or permanent bans depending on the severity of the violation. We take all reports seriously and will investigate promptly. Abusing the reporting feature to make false or malicious reports is a violation of these Terms.
The Service offers voice and video calling features powered by Agora. Calls are conducted in real-time and are not recorded by The Transfer Portal. You agree to use calling features in accordance with these Terms and Community Guidelines. We are not responsible for the content of calls between users.
If you choose to meet another user in person, you do so at your own risk. We strongly recommend the following safety tips:
The Transfer Portal is not responsible for the conduct of any user, whether online or offline.
You may terminate your account at any time by deleting it through the Settings page in the App. If you have an active subscription, please cancel it through your app store settings before deleting your account to avoid further charges.
We reserve the right to suspend or terminate your account at any time and for any reason, including but not limited to violations of these Terms, our Community Guidelines, or applicable law. We may also terminate accounts that have been inactive for an extended period. Where practical, we will provide notice before termination, but we are not obligated to do so in cases of serious or repeated violations.
Upon termination of your account:
If you believe your account was suspended or terminated in error, you may contact us at support@thetransferportal.com to request a review. We will investigate your appeal and respond within a reasonable timeframe. Our decision on appeals is final.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TRANSFER PORTAL DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE DO NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT MADE AVAILABLE THROUGH THE SERVICE, INCLUDING USER PROFILES, PHOTOS, AND COMMUNICATIONS. YOUR USE OF THE SERVICE AND ANY INTERACTIONS WITH OTHER USERS ARE AT YOUR OWN RISK.
THE TRANSFER PORTAL DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL RESULT IN ANY MATCHES, CONNECTIONS, OR RELATIONSHIPS. WE ARE NOT RESPONSIBLE FOR THE BEHAVIOR, ACTIONS, OR INACTIONS OF ANY USER, WHETHER ONLINE OR OFFLINE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TRANSFER PORTAL, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO THE TRANSFER PORTAL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY EVEN IF THE TRANSFER PORTAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless The Transfer Portal, its affiliates, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting us at support@thetransferportal.com. We will attempt to resolve the dispute through good-faith negotiation within 60 days. If the dispute cannot be resolved informally, either party may proceed with formal dispute resolution as described below.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved through informal resolution shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the state where you reside or another mutually agreed-upon location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND THE TRANSFER PORTAL AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.
You agree that any cause of action arising out of or related to the Service must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and The Transfer Portal regarding the Service. These Terms supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether written or oral, between the parties regarding the subject matter herein.
If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by The Transfer Portal.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.
The Service may contain links to or integrations with third-party websites, services, or applications that are not owned or controlled by The Transfer Portal. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.
The Transfer Portal shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, government actions, power failures, internet disruptions, or other force majeure events.
We may send you notices through the App, by email to the address associated with your account, or by other reasonable means. You are responsible for keeping your contact information current. Notices sent by email are deemed received when sent. You may send notices to us at support@thetransferportal.com.
If you have any questions, concerns, or feedback about these Terms of Service, please contact us:
support@thetransferportal.com
thetransferportal.com
For privacy-related inquiries, please see our Privacy Policy.